When you provide great customer support, you’re already ahead of the majority of your competitors. Take it one step further and think: in what other ways can you over deliver to your customers? That’s the key to making your work from home business a success.
One excellent method is to give your customers a pleasant surprise when they buy from you. For example, say a customer buys your cooking utensils, then you could throw in a bonus recipe e-book. But don’t use the bonus as an incentive for the customer to purchase your products. These must be good enough to make the customer buy in the first place. The bonus should be a surprise - don’t announce it in the sales letter.